Hi, my name is Mark Couvillion. For over 20 years I have been designing and optimizing interactive experiences for humans. My areas of expertise include Information Architecture, Taxonomy, Usability Testing, Quantitative and Qualitative Research, UI Design and Development, Design Team Management, and A/B/MV Testing.
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A selection of the brands I've worked with in recent years.
I am a multi-talented artist and data sponge that is driven to fix all of the bad UX that exists in our world today. With a background in print, front-end development, application design, research, and archaeology, my approach to design is centered on the understanding the user and providing intuitive interfaces and journeys.
My methodology focuses on identifying problems first and validating those problems with research and data. Once the problems are identified, you can begin to develop hypotheses for solving them and use testing and data to optimize the experience to not only solve the problem, but produce measurable results for KPIs.
Mark was one of the very first designers we hired at Clearhead. We knew he brought considerable User Experience Design skills and that, with this experience, came great empathy. What we could not have known, was how Mark would grow, based on his empathy, into a great researcher, team and culture leader and coach to less experienced designers. Mark is kind and even tempered. He's a great listener and deeply curious, skills which are necessary for all great designers and teammates. Clients appreciate Mark and his co-workers really adore him. We called him "Couv" at Clearhead and I'd jump at the chance to work with Couv again.
Mark is one of the most insightful, earnest people I’ve ever worked with. While we worked together at Clearhead, he was not only a reliable team member and high performer, but was also a beloved addition to the culture of our company. If you have the opportunity to work with Mark, do not hesitate to take it.
As my design manager, Mark was always a leader who cared about his team and their personal growth. Moreover, he understood others' individual strengths and how best to support them at work. In my opportunities to partner with Mark on various assignments, he always created an environment where others could effectively collaborate and apply their creativity. It was always great working with Mark and I know that his next role will be lucky to have him.
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This could be the start of a beautiful relationship.